Elevate Your Customer Experience with Our Robust Support Services

Discover the power of seamless, round-the-clock voice and text support that strengthens your brand’s customer relationships. Our unrivaled service ensures that your customers receive the assistance they need whenever they require it, fostering loyalty and trust in your brand. Elevate your customer experience with us.

Support Services (Voice & Text)
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Introduction to Software Project Management

At TESTRIQ, we transcend conventional support services, offering stellar voice and text support that prioritizes your customer’s journey, ensuring every interaction is seamless, satisfying, and secure.

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Why Exceptional Support Services?

Explore how our support services, adept in both voice and text, act as a catalyst in enriching customer experience, resolving concerns promptly, and fortifying your brand image.

Our Multifaceted Support Services

Voice Support

Personalized, immediate assistance for diverse customer needs.

Text Support

Efficient, on-demand solutions via SMS, chat, and email.

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Voice Support Tools

Zendesk Talk
Twilio
Freshcaller
Aircall
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Text-based Support Tools

Zendesk Support
Freshdesk
Intercom
Help Scout

Live Chat Support

LiveChat
Olark
Drift

Knowledge Base and Self-Service

Zendesk Guide
Confluence
Helpjuice

Customer Feedback & Surveys

SurveyMonkey
Qualtrics
Google Forms
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Ticketing Systems

Jira Service Management
Freshservice
Zoho Desk

Drive Customer Satisfaction with Us

Step into a World Where Every Customer Interaction Becomes a Relationship Strengthened

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What Our Clients Say

Testriq was a clutch QA partner for Pro-ficiency in our early years. We work in a highly regulated environment, and our QA and validation requirements are rigorous as they are for any technology provider in the clinical trials arena. Testriq provided essential services to help us meet our regulatory requirements and they did it with excellence, good communications and a solid commitment to our requirements. They went above and beyond and their work was an instrumental component of our quality system.

Dave Hadden Founder and President

I highly recommend Testriq for their outstanding QA testing services provided to Canva over the past few years. They've seamlessly integrated into our core team, demonstrating professionalism, consistency, and a strong work ethic. Testriq has adeptly handled testing for Canva across web, mobile, and desktop platforms, always accommodating last-minute requests while maintaining high quality. The Canva QA team enthusiastically recommends Testriq as reliable QA professionals.

Loren De Canas QA Lead at Canva

We've relied on Testriq for 8+ months as an asset to Launchpad6. Their professionalism and structured QA practices have significantly enhanced our testing outcomes. They excel in interactive collaboration with our development team, ensuring constant communication and accountability for development quality. Their expertise has been invaluable.

Andrew Busuttil CEO

As a Director of Product and Technology at an event company, I highly recommend Testriq for QA development and technology needs. They are thorough in their work and proficient in testing across our diverse user base. Despite significant time zone differences, Testriq's QA analysts are flexible and reliably meet deadlines.

Jake Browning Director of Product and Technology

Testriq provides comprehensive testing resources and services tailored to meet every client's needs. Their responsive support team is always ready to assist. We've had a successful partnership with Testriq for years, ensuring consistent, reliable releases across various platforms. They've played a crucial role in our business success, and I wholeheartedly recommend their services.

Ranjan Upadhyay Vice President - Operations

Performance by the Numbers

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